Terms of Service

1. About Enbright

Enbright provides a digital platform that enables homeowners to compare, select, and procure clean energy products and services. Our platform connects you with pre-vetted suppliers, installers, energy assessors, and financial institutions (“Partners”).

Important: Enbright acts as an intermediary platform. We are not a party to any contract between you and a Partner. We are not an energy retailer, installer, assessor, or financier. We do not provide financial advice.

2. Eligibility and Accounts

You must be at least 18 years old and an Australian resident to use our services. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must notify us immediately of any unauthorised access.

3. The Service

• Submit information about your property and energy needs.
• Receive and compare competitive quotes from our Partner network.
• Connect with your chosen Partner(s) to proceed with supply and installation.
• Access energy-related tools, calculators, and information.

We provide our platform on an “as is” and “as available” basis. We may modify, suspend, or discontinue any part of the services at any time with reasonable notice.

4. Partners and Third-Party Services

Partners are independent businesses. Enbright is not responsible for the performance, quality, safety, legality, or timeliness of any Partner’s products, services, or work. Any engagement with a Partner is governed by their separate terms and conditions. We recommend you review their terms, warranties, and insurance before proceeding.

We undertake reasonable due diligence on Partners admitted to our network, but this does not constitute a guarantee or endorsement of any Partner’s work.

5. Fees and Subscriptions

Access to Enbright’s comparison platform is currently free for consumers. If we introduce fees or subscription-based services in the future:

• All fees will be clearly disclosed before you incur any obligation.
• Subscription terms, including renewal and cancellation, will be communicated at the point of sign-up.
• You may cancel subscriptions at any time through the same channel used to subscribe (e.g., online), with confirmation provided by email.
• No automatic renewal will occur without clear prior disclosure and your affirmative consent.

6. Your Obligations

You agree to:

• Provide accurate and complete information.
• Use the platform lawfully and in accordance with these Terms.
• Not provide false, misleading, or fraudulent information.
• Not interfere with or disrupt the platform or its infrastructure.
• Not use automated tools (bots, scrapers) to access the platform without our written consent.
• Not use our platform to build a competitive product or copy features.

7. Intellectual Property

All intellectual property in the Enbright platform, including software, design, content, and trademarks, is owned by Enbright Pty Ltd or its licensors. You may use our platform for personal, non-commercial purposes only.

You retain ownership of the personal information and data you submit. By submitting information, you grant us a non-exclusive, royalty-free licence to use, store, and process that data to provide and improve our services, in accordance with our Privacy Policy. This licence continues only for as long as reasonably necessary to fulfil those purposes.

8. Consumer Guarantees

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred on you by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) that cannot be excluded, restricted, or modified by agreement.

To the extent permitted by law, our liability for breach of a non-excludable consumer guarantee is limited, at our option, to resupplying the affected services or refunding any fee you paid for those services.

9. Limitation of Liability

Subject to Section 8, to the maximum extent permitted by law:

• Our services are provided for informational and connective purposes. You are solely responsible for your decisions regarding any Partner engagement.
• We are not liable for any indirect, incidental, special, or consequential loss (including loss of profits, data, or opportunity) arising from your use of our platform or any Partner engagement.
• Our total aggregate liability to you for any claim arising under these Terms is limited to $100 or the total fees you have paid to us in the 12 months preceding the claim, whichever is greater.

10. Indemnity

You agree to indemnify and hold harmless Enbright and its officers, employees, contractors, and agents from any claims, losses, or expenses (including reasonable legal fees) arising from: your breach of these Terms, your use of our services, or your engagement with any Partner, except to the extent caused by our negligence or wilful misconduct.

11. Suspension and Termination

We may suspend or terminate your access if we reasonably believe you have breached these Terms. You may terminate your account at any time by contacting us. Upon termination, we will handle your personal information in accordance with our Privacy Policy and applicable data retention obligations.

12. Dispute Resolution

If a dispute arises, you agree to first attempt to resolve it by contacting us directly. If we cannot resolve the dispute within 30 days, either party may pursue resolution through mediation before commencing legal proceedings, unless urgent interim relief is required.

13. General Provisions

• Governing law: These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales.
• Severability: If any part of these Terms is found invalid or unenforceable, that part will be severed and the remainder continues in full force.
• Assignment: We may assign our rights under these Terms. You may not assign without our written consent.
• Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement regarding your use of the Enbright platform.
• Changes: We may update these Terms by posting a new version on our website. Material changes will be notified to registered users by email at least 14 days before taking effect.

14. Contact

Enbright Pty Ltd (ACN 685 093 805)
Email: hello@enbright.com.au
Website: www.enbright.com.au